Privacy Policy

Last Updated: December 17, 2024

1. Information We Collect

We collect information you provide directly to us when you:

  • Book a session or make a reservation
  • Purchase gift cards
  • Contact us through our website or phone
  • Sign up for our newsletter or promotions
  • Complete waivers and safety forms

This information may include: name, email address, phone number, billing address, payment information, and date of birth (for age verification).

2. How We Use Your Information

We use the information we collect to:

  • Process your bookings and payments
  • Send confirmation emails and booking updates
  • Ensure safety and compliance with age restrictions
  • Respond to your inquiries and customer service requests
  • Send you marketing communications (with your consent)
  • Improve our services and website experience
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Payment processors to handle transactions
  • Service providers who assist in operating our business
  • Law enforcement when required by law

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to processing of your information

7. Children's Privacy

Our services are not intended for individuals under 13 years old. Participants aged 13-17 require parental consent and supervision. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us: